Co-Managed IT
A NEW And Superior Approach To IT Support
Co-managed IT, also called Co-MITs, is a customized set of ongoing IT services, support and tools we offer to companies with in-house IT departments to help “co-manage” all aspects of IT support. Not only does this save your organization money, but it also enables your in-house tech team to be more effective and efficient, giving you greater peace of mind, better IT support and protections against downtime, cybercrime, ransomware and IT-related compliance violations.
Book a no-obligation Discovery Call to discuss what this service could do for your organization specifically.
- It is NOT about taking over your IT leader’s job or replacing your entire IT department.
- It is NOT a one-off project-based relationship where an IT company would limit their support to an “event” and then leave your team behind to try and support IT.
- It’s also NOT just monitoring your network for alarms and problems, which still leaves your IT department to scramble and fix the problems.
- It IS a flexible partnership where we customize a set of ongoing services and software tools specific to the needs of your IT person or department that fills in the gaps, supports their specific needs and gives you far superior IT support and services at a much lower cost.
They Have Leading Edge Technology And The Skillset To Implement It
“Professional and knowledgeable staff. Always have leading edge technology and the skillset to implement it on your network. I am very pleased with all the services we have with Opti-Vise. If you are looking for a personable and reliable company to help with all your IT needs, look no further.”
Holden Smith
NCP Finance
Free Report:
The Ultimate
Buyer’s Guide
To Co-Managed I.T.
Our Co-Managed IT Services Include:
IT Project Consulting & Implementation
Technical projects including server virtualization, email migrations, Microsoft 356 & Teams implementations.
Backup, Disaster Recovery, Business Continuity Solutions
Manage downtime and data loss with instant virtualization capability & onsite and remote data center storage.
Server & Workstation Managment
Proactive maintenance services including AV, patching, and updates. Lifecycle warranty and reports.
Remote Help-Desk
Access to our 24/7 help desk to help supplement your in-house team with a fast and friendly response.
VOIP & Camera Solutions
Communication solutions that will keep you connected with your team and clients.
Here are just a few of the reasons why companies are moving to a co-managed IT approach:
A significant reduction in IT-related problems, faster support and greater productivity for everyone.
We don’t replace your staff; we make them BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in tech issues, making everyone more productive.
You don’t have to add to your head count.
Finding, hiring and retaining TOP talent is brutally difficult and expensive. With co-managed IT, you don’t have the cost, overhead or difficulty in staffing a large tech team. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job. You can flex the support you need as your company’s needs change.
Your IT team gets instant access to the same powerful IT automation and management tools we use to make them more efficient.
These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your IT department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed IT program.
You have instant access to “9-1-1” on-site IT support.
In the unexpected event your IT leader was unable to perform their job OR if a disaster were to strike, we could instantly step up to provide support and prevent the wheels from falling off.
You get a TEAM of smart, experienced IT pros.
No one IT person can know it all. Because you’re a co-managed client, your IT lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).
You’ll stop worrying (or worry less!) about falling victim to ransomware, a cyber-attack, outage or data-erasing event.
We can assist your IT leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data. Critical proactive maintenance will actually get done!
NO LONG-TERM CONTRACTS.
We’re a flexible workforce you can expand and contract as needed.
Are you ready for Co-Managed IT Services?
- Do you have IT projects that require additional expertise?
- Is your IT department shorthanded and unable to hire more help?
- Is your IT department overwhelmed with daily help desk tasks?
- Does your IT department wish to maximize the IT budget by obtaining a friendly outsourced partner?
We Can Help!
Choosing and IT partner isn’t easy, and we understand that. We also recognize that every IT environment has unique demands. That is why we give you pricing, and recommendations based on what you want to support your current effort.
Request a free phone consultation to discuss your current challenges and determine if our Co-Managed IT Services are worth further investigation.
