Call us a Managed IT Service, an outsourced IT Department, or an IT Partner—we customize and maintain your network using a proactive management philosophy.
By combining regular preventive maintenance and comprehensive real-time monitoring of your network and workstations, we ensure the reliability and stability of your IT assets. This approach means good news for you:
The Bronze Care program proves ideal for new clients who want to “test-drive” our management and monitoring services. Our technicians monitor major network components, including servers, firewalls, and routers and provide regular reporting. Though this level does not include additional responsive support hours, we meet with you annually to help assess network performance.
The Silver care program is our most cost-effective core offering, providing you with comprehensive network monitoring, IT consulting, and built-in responsive support hours each month. This user-friendly service allows us to deliver remote network support from our support center and gives you a convenient self-service web site to request help, track issues, and check account status. In addition, we manage all anti-virus software and provide preventive maintenance on servers, PCs and other network devices. Semi-annual meetings with our technical consultants help you manage a long-term technology plan to support your business.
The Gold Care program is our most comprehensive IT management plan. The program provides all the features of the Silver Care program, adding additional report, strategic planning, and business consulting services. The pricing includes unlimited responsive support hours, giving you a true fixed cost. If the network is down—we fix it, regardless of the hours involved.
Contact Opti-Vise today to get started!